Tenancy management staff works with our tenants and leaseholders to ensure that issues relating to their homes are dealt with in a timely and professional manner. JMHA is able to offer valuable support to our tenants ensuring that they maintain their tenancy.
For further details of your tenancy manager, email firstname.lastname@example.org or call us on 0333 456 4737.
Tenancy managers visit all new tenants to help them settle in, to give advice on their responsibility to the tenancy, and to make them aware of services provided by JMHA.
Tenancy managers will handle any potential variations to a tenancy including: the processing of assignments and successions, completing transfer request reports, mutual exchanges, and the termination of a tenancy.
The tenancy management team also has the important role of investigating antisocial behaviour and any breaches of tenancy relating to our properties. This covers a wide range of issues such as: vandalism of the property, causing a nuisance, or harassment to neighbours, and the use of the property in unlawful ways.
The team will take the necessary steps to achieve a satisfactory resolution for all concerned parties. The team will refer antisocial behaviour cases to the ASB team for them to undertake specialist case management.
High quality homes, good service, very reliable and good value for money. We have used JMHA in our pilot scheme to house homeless families. Their service is highly commendable!
A breath of fresh air, a housing association that thinks outside the box! We are currently working with JMHA in implementing our regeneration schemes with landlords whose properties has been left empty.
I have been approached by another Housing Association who has offered me to refurbish and lease my fire damaged property, then JMHA came along and has provided me with a more competitive refurbishing package and more comprehensive leasing scheme. They are definitely more value for your money.
JMHA leads the way in addressing all our clients' housing needs. Here are some of the reasons why our clients chose to work with us: